Tel. Austria: +43 69919127875
Email: reservation@itc-cruises.com

TERMS AND CONDITIONS

Terms and Conditions

Reservations- can be made an accepted only through ITC Travel Cruises GmbH in written form.
Travel contract- the trip is only confirmed after the ITC Travel Cruises GmbH sends a confirmation. The travel contract is binding for travellers and the company.

Travel documents- owing to the travel cruise security measures, the name on your ticket must match the name on your passport.

If travellers book flight tickets by ITC Travel Cruise GmbH then the separate cancellation and travel conditions apply.

Travel documents- owing to the travel cruise security measures, the name on your ticket must match the name on your passport. If travellers book flight tickets by ITC Travel Cruise GmbH then the separate cancellation and travel conditions apply.

Passengers are responsible to ensure that they have a proper travel document. They must possess a passport valid for at least six months for international travel.

A copy of the passport and Visa is required.

You must check with the consult or tourist office of individual countries for specific health and visa requirements for additional information.

Tariffs

All prices mentioned are per person in Euros. The prices including the cruise itself (casino entry etc.), the port taxes, the accommodation (depending on what you have booked), fresh cooked kosher food, entertainment, and beverage package (unlimited soft drinks, fruit juices, mineral water, hot drinks, non-alcoholic cocktails, smoothies and milkshakes).
Not included services in the tour price:

Flights,

Transfers,

Shore excursions,

Travel and cancellation Insurance,

Optional Tip,

15% surcharge (on-board services e.g. wellness, hairdresser, cosmetics, medical treatment),

Personal expense

Cancellations

A written notice is required for all cancellations.

Cancellation charges are as follows:
Air ticket cancellation charges will be incurred in accordance with the rules and regulations of the individual airlines involved.
Cruise bookings are refundable less 250€ administration fee per person before 130 days before sailing (Cruise date).
Cruise bookings are non-refundable after 130 days. You will get charged of 100% cancellation fee (of the cruise price).
If a cabin becomes a single-use cabin due to the cancellation of a passenger after 130 days, the canceling passenger will be charged a cancellation fee of 100% of the cruise price.

Booking change by the company- the arrangements regarding the package holiday is made many months before by the company. It can, therefore, be extremely rare to change them. In case of an essential change in a fundamental condition of the travel contract, the company will inform the traveller or its representative in writing as soon as possible of the change.
Resignation by the company- the company reserves the right to cancel any package holiday at any time by written to the traveller.

The complete travel conditions can be accessed at any time under the website
https://www.msckreuzfahrten.at/de-at/Allgemeine-Reisebedingungen.aspx or can be sent manually by mail.

Minimum number of participants: 40

If the number of participants is not reached, the trip can unfortunately not be carried out and all deposits will be refunded. This will be announced at the latest on 30.12.2018